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  •   support_outsourcing:   Resource Description... (402) 218-4460
    Technical support outsourcing industry is growing rapidly, yet, this service is only now becoming competitive. Small computer businesses, Internet service providers, and computer service providers are still trying to staff their own support personnel and are finding that qualified competent people come at a price and are difficult to keep. Trans American is able to provide this service at an extremely competitive price with industry leading support.

    According to the 1999 Soft Letter Technical Support Salary Survey, the median salary for the least skilled support technician is $32,300. But this technician won't be able to work through complex problems by himself. You will find that the entry-level support technician needs someone to take his unresolved problems to. Thus, you need a senior support technician as well. And who will manage those two employees, and deal with their problems? Customer problems will land on your desk. These interruptions will cost you time and money.

    Contact a Trans American representative for more information.